Privacy Policy
VTAX+ Pro ("VTAX+," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through vtxplus.com (the "Site") and our related services, how we use it, and the choices you have. By using the Site, you agree to this Policy.
1. Information We Collect
Information you provide
- Contact & booking details — your name, email address, phone number, and any information you include when you request a consultation or submit a form (our scheduling and intake forms are powered by GoHighLevel, a product of HighLevel, Inc.).
- Guide downloads — the email address you provide to receive the Elite Wealth Tax Strategy Guide or other resources.
- Communications — the content of messages you send us by email, phone, or form.
AI chat assistant ("Vergil")
Our Site offers an AI chat assistant. When you send a message to the assistant, your message is transmitted to our AI provider (Anthropic) to generate a response. Please do not enter sensitive personal or financial information — such as Social Security numbers, tax ID numbers, or bank/account numbers — into the chat.
Information collected automatically
- Usage & device data — IP address, browser type, device information, referring pages, and pages viewed, collected by our hosting provider (Netlify) and similar technologies.
- Cookies — small files used to operate the Site, remember preferences, and understand usage. You can control cookies through your browser settings.
2. How We Use Your Information
- Respond to inquiries and schedule and conduct consultations;
- Deliver requested resources such as the tax strategy guide;
- Operate, maintain, secure, and improve the Site and the AI assistant;
- Send service messages and, where permitted, marketing communications (you may opt out at any time);
- Comply with legal, tax, and regulatory obligations and enforce our terms.
3. How We Share Information
We do not sell your personal information. We share it only as follows:
- Service providers that help us operate, including GoHighLevel / HighLevel, Inc. (scheduling, CRM, forms), Anthropic (AI chat processing), Netlify (hosting), and email/communications providers, each acting on our behalf;
- Legal & safety — when required by law, subpoena, or to protect rights, property, or safety;
- Business transfers — in connection with a merger, acquisition, or sale of assets.
4. Data Retention
We keep personal information only as long as needed for the purposes described here or as required by law (including recordkeeping obligations that may apply to tax-related services), then delete or de-identify it.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to request that we disclose the personal information we collect about you, request deletion or correction of that information, and opt out of any "sale" or "sharing" of personal information (we do not sell or share it as those terms are defined). We will not discriminate against you for exercising these rights. To make a request, contact us using the details below. Under California's "Shine the Light" law and CalOPPA, we also honor browser Do-Not-Track signals where required.
7. Children's Privacy
The Site is intended for adults and is not directed to children under 16. We do not knowingly collect personal information from children.
8. Third-Party Links
The Site may link to third-party websites and social media. We are not responsible for their privacy practices; review their policies separately.
9. Changes to This Policy
We may update this Policy from time to time. Material changes will be posted here with a new "Last updated" date.
10. Contact Us
500 S. Sepulveda Blvd, Suite 4FL-100A, Los Angeles, CA 90049
Email: Roman@vtxplus.com · Phone: (951) 870-1356